Cancellation policy

Subscription Terms

By purchasing Brown Dog subscription, you agree to recurring deliveries of fresh-roasted coffee at the frequency you selected. Your payment method will be stored securely and automatically charged for each scheduled shipment at the "Subscribe & Save" rate displayed at checkout.

Managing Your Options

We believe in great coffee, not complicated contracts. You have full control over your subscription through your BrownDog Customer Account. You may:

Skip or Pause: delay a deliver if you haven't finished your current jar.

Swap Your Roast: Change your coffee selection for your next refill. 

Update Frequency: Adjust how often your beans arrive to match your brewing pace.

Cancellation Policy

You can cancel your subscription at any time-no questions asked.

The Cutoff: To avoid being charged for your next scheduled roast, please cancel or pause at least 48 hours before your next billing date.

Finality: Once an order has been processed or roasted, it cannot be intercepted or refunded. Cancellation stops all future billing and deliveries immediately.

Support

If you need assistance managing your purchase options or accessing your account, please email our family at contact@browndogroasting.com.